Privacy Policy

Privacy policy

  Last updated: 21/06/2024 This Privacy Policy describes how Classic Photo Supplies ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from classicphotosupplies.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date. How We Collect and Use Your Personal Information To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce our terms of service, and protect or defend our rights and the rights of our users or others. What Personal Information We Collect The types of personal information we collect depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. This includes: Information We Collect Directly from You

• Basic contact details: name, address, phone number, email.
• Order information: name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information: username, password, security questions.
• Shopping information: items you view, put in your cart, or add to your wishlist.
• Customer support information: information you include in communications with us.

Information We Collect through Cookies We automatically collect certain information about your interaction with the Services ("Usage Data"). This includes:

• Device information
• Browser information
• Information about your network connection
• IP address
• Other interaction data

We use cookies, pixels, and similar technologies to collect this information. Information We Obtain from Third Parties We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies supporting our Site and Services, like Shopify.
• Payment processors collecting payment information to process your orders.

How We Use Your Personal Information

• Providing Products and Services: To process your payments, fulfill orders, send notifications, manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
• Marketing and Advertising: To send marketing communications and show you advertisements for products or services.
• Security and Fraud Prevention: To detect and investigate possible fraudulent or illegal activity.
• Communicating with You: To provide customer support and improve our Services.

Cookies We use cookies on our Site to power and improve our Services, run analytics, and tailor advertising. For more information about cookies, see Shopify's Cookie Policy. How We Disclose Personal Information We may disclose your personal information to third parties for legitimate purposes, including:

• Vendors or service providers performing services on our behalf.
• Business and marketing partners, including Shopify.
• Affiliates within our corporate group.
• In connection with a business transaction, legal obligations, or to protect our rights and those of others.

User Generated Content Any content you post publicly will be accessible by anyone. We are not responsible for the privacy or security of information you make publicly available. Third Party Websites and Links Our Site may link to third-party websites. We are not responsible for the privacy practices of these sites. Review their policies before providing them with your information. Children’s Data Our Services are not intended for children, and we do not knowingly collect personal information from children. If a child has provided us with their information, contact us to request its deletion. Security and Retention of Your Information We use security measures to protect your information but cannot guarantee absolute security. We retain your information as needed to provide the Services, comply with legal obligations, and resolve disputes. Your Rights and Choices Depending on your location, you may have rights such as access, deletion, correction, portability, restriction of processing, and withdrawal of consent. Contact us to exercise these rights. Complaints If you have complaints about our processing of your personal information, contact us. You may also lodge a complaint with your local data protection authority. International Users We may transfer, store, and process your information outside your country. We rely on recognised transfer mechanisms for such transfers. Contact For questions about our privacy practices or this Privacy Policy, contact us at: Classic Photo Supplies Unit 1A The Croft, Whetstone, Leicester, LE8 6LQ, United Kingdom Phone: 07540085833 Email: info@classicphotosupplies.co.uk